nant distillery

Approximately 100 people visited Nant for the Jazz by the Mill event. An opportunity to sample Nant whisky, taste local produce and hear great music through Nant's partnership with the Austrlaian World Orchestra. Fortunately transport was provided from Hobart to Bothwell so no one had to miss out as the "designated driver". The Nant estate is a tourist destination in itself.

We drove over 100 km to visit Nant on a long weekend only to find an A4 note pinned to a wine barrel at the gate saying they were closed. We had checked the opening hours on their website. We drove back to the nearest town several km away and checked at the visitor information centre. The fellow there was none too impressed at not being told they were closed as he had been sending people there all day. Poor effort Nant. No consideration for your customers and little respect for the local people who support you.

Hello,Thank you so much for taking the time to review the Distillery. We really appreciate any feedback which can help us to further the excellent service we try to offer our guests.It’s disappointing to hear that you felt our dishes were not up to standard. Our chef is passionate about the food he serves and works very hard to create unique dishes using only the best Tasmanian produce. I’d love to know when you visited our distillery as we've recently undergone some changes regarding our menu, one of which was to remove the duck dish. It’s great to hear you enjoyed the beautiful setting of the Distillery and we appreciate you compliments of our staff. We are very proud of them and their professionalism and I believe they are a wonderful asset to our company.Thank you again for your feedback on your experience at our Distillery. We do hope that we’ll be able to welcome you back in the future and give you the opportunity to try our new menu. Kind regards,Morgan

Hi Kathy,Thanks for taking the time to review our Distillery. We are so glad you had such a great time.It is certainly a beautiful setting, although we can’t really take credit for that, and such a wonderful story behind the millhouse. Our staff are very passionate about Nant and it’s great that they get the opportunity to share what they know with our guests. Perth may be a bit far to just pop by but if you visit next, I’d definitely recommend visiting the restaurant. Our chef is in the final stages of creating an exciting new menu with some very interesting dishes!Hopefully we’ll see you back again!

Hi Leonard,Thank you for taking the time to review our Distillery. We do pride ourselves on our unique menu which is made with only the best Tasmanian produce and we’re glad you appreciated the way we've chosen to use the space. The Estate grounds are very beautiful and certainly a great place to explore, especially with children.The great thing about whisky is you don’t have to be an expert to appreciate it but tastings are definitely a great way to learn more about it.We do have a Tour and Two-Course package available which is certainly the best way to enjoy the entire Nant experience. Perhaps next time you visit, you can give this option a go.Hope to see you again soon!

Hi John,Thank you for taking the time to review the Nant Distillery.We are very proud of our tour staff and Alex is certainly no exception. They are all very passionate and knowledgeable about the distillery and the whisky products we create there.When you return, we’d love for you to try our menu which is made onsite with only the best Tasmanian produce so we can show off the best of what Tasmania has to offer.We’re so glad you enjoyed the tour and we look for to seeing you at the Atrium in the future!

Hi Stephen,Thank you for taking time to review Nant Distillery.And thank you for coming bringing your friends to share in the Nant experience! We love it when our guests can return and still be impressed by what we've created.We are very proud of all our staff and every one of them is committed to delivering only the best guest service. As for our food, we've worked hard to create a menu which showcases the best of what Tasmania has to offer. It’s always a pleasure to hear to such wonderful compliments about our whisky, our food and our tours. We are always working hard to give our guests the best of all we have to offer.If you enjoyed our whisky, keep an eye out for our new Sydney bar opening later this year.We hope to see you at the Distillery in the future – even if it is with unfortunate, non-whisky drinkers.

Hi Barry,Thank you for taking the time to review Nant Distillery.We’re glad you found our tour so interesting. We really love having the opportunity to share our knowledge and history with our guests.Our coffee is certainly great but our whisky and food are what we really pride ourselves on. All of our menu items are made on site and we only buy and use Tasmanian produce.Next time you’re down in Tasmania again, definitely stop by for lunch or if you enjoyed our whisky, keep an eye open for our new Sydney bar which will be opening later this year.Hope to see you again!

Hello Phil,Thank you for taking the time to provide us with feedback about your experience at the Distillery. We do take any feedback we receive very seriously and it is most unfortunate that you've been left with such a poor impression of our company.We’re disappointed to hear that you had such a negative experience there. We will be having our Health and Safety Officer review our current disability access points so as to make great improvements on what we currently have. Thank you for bringing this to our attention as we feel the Nant experience is something to be enjoyed by everyone and we’d hate for anyone to miss the opportunity to discover more about our distillery.We apologise that our food was not up to your standards. We pride ourselves on our menu which we believe to be of a very high standard and we aim to use only the best produce. This is not a issue we have experienced previously and therefore it is something that we will be sure to look into further.In regards to the lack of shade, based on your comments we have purchased umbrellas to use at the restaurant and next time you visit, we’re sure you’ll be able to enjoy these.Again, thank you for providing us with your feedback as we value our customers very highly. We hope to welcome you back in the future.Kind regardsMorgan

Thank you for taking the time to review Nant Disitllery.The setting really is stunning and we work hard to maintain the grounds and surrounding areas but we can't take any credit for the beauty of the Tasmanian central highlands, it is truly magical. At Nant we have worked hard to create a menu which we hope is as beautiful as the central highlands on a sunny afternoon, so reading your comments reinforces our choices and confirms we are on the right track. Customer feedback is crucial to our company and we appreciate your comments and thoughts. We hope to welcome you back in the future.

HelloThank you for taking the time to review our distillery.I'm very disappointed to hear that you had a bad experience. We don't receive a lot of negative feedback and we do take it very seriously. I have investigated the situation and I feel that the whole situation was a misunderstanding, on our part, and for this we apologise.Its sad to hear that your experience this time has over ridden the previous experiences you've had in the past, and you've made the decision not to return. We do value our customers very highly.

Hi Fairlie,Thank you for taking the time to review your experience at our distillery. Yes, unfortunately the tour is not very pram friendly, which is a shame but as you pointed out, it is the original building from the 1800's.We pride ourselves on our staff and also on our produce, not only the whisky but the food we make as well. All the food is made on site, with the meats smoked there also and we only buy and use local Tasmanian produce.I'm so glad you enjoyed the lunch, the tour and would recommend it to others. It was such a pleasure to serve you.See you next time!

Hi Phillip,Thank you for taking the time to write a review about our distillery, we are delighted to hear you enjoyed your visit.And a cask owner! Welcome to the Nant Family, we hope to see you again very soon. Thanks again.

Hello,Thank you to your partner and yourself for making the trip out to see us at Bothwell and also taking time to write a review for us on Trip Advisor.We are glad you enjoyed your Tour and Two-Course package, this is the best way to enjoy the entire Nant experience!Thank you for your compliments regarding Bonnie (she is wonderful!), the food in our restaurant and of course the whisky! We are very grateful.Hope to see you back to the Distillery, or in the Salamanca bar! Or given that you are from Brisbane we welcome you to visit our two bars here also!

Hello Gweneth,Thank you for taking the time to write a trip advisor review about your experience at our restaurant. We are disappointed you did not find some elements of your meals to be satisfactory. Please be mindful we pride ourselves not only on our food, but the high standard of service provided to all guests who visit our restaurant. The service staff who attended to you on Sunday would have been happy to rectify the situation if you or any of your guests had found the menu description in any way misleading, and had mentioned this throughout the course of your meal.We sincerely hope you visit again and appreciate the feedback you have provided.Kind Regards,Jesse Rowlands