kings bowling

Hello Kim,Thank you so much for your kind words! Kings is a great venue for team-building/corporate events of all sizes and we're so glad you guys were able to join us. We are always striving to raise our standards for food and service to create the best guest experience possible.Thank you again for joining us and hope to see you all again soon!Best,Bryan ImbergamoKings Dedham

Hello Fuzzy,Thank you for your review! We're glad that you enjoyed your food and drink experience and we sincerely apologize if you feel our service was not adequate. Although we tend to get very busy later in the week during the evenings, we believe that all guests should be treated like family upon their visit and we usually do a very good job balancing everything. We're glad that you enjoyed your bowling experience with us as well. Our guests should never feel rushed during their visit with us so we don't believe in having timed bowling games.Thank you again for your review and please join us again soon!Best,Bryan ImbergamoKings Dedham

Hi Sharna,We're so glad that you enjoyed us for our New Year's celebration. Kings takes pride in our guest service so we sincerely apologize if you felt otherwise. We are glad that you had fun and hope you'll visit us again soon!Best,Bryan ImbergamoKings Dedham

Hello Jasmine,Thank you for your review! We will definitely keep the Ladies Night promotion in mind, great idea. Don't forget that our Legacy Place family can take advantage of our Industry night for free bowling and table games on Sunday evenings. We look forward to seeing you again!Best,Bryan ImbergamoKings Dedham

Hi BeachGolfGrl,Thank you for your review. It's true, we do get very busy on weekend nights so we suggest that you make a Priority Lane Reservation which helps to skip the wait list to bowl after dinner in our Lounge. We're glad that you enjoyed your experience with us and we look forward to seeing you again soon!Best,Bryan ImbergamoKings Dedham

Hi Bob,Thank you for your review. We're glad that you enjoyed your visit with us! Kings is a venue that can be fun for the whole family whether you're 6 or 60! We take pride in not only our service but making sure the entire atmosphere is clean and comfortable the minute you walk through our doors.Thank you again and we look forward to seeing you all again soon!Best,Bryan ImbergamoKings Dedham

Hi Victoria,Thank you for your review and we appreciate all feedback given. I agree that we may not be the cheapest option for an outing but what makes up for this is the memorable experience that each guest receives. When you visit us on a Saturday or Sunday afternoon, we do host many birthday parties, family outings and corporate events as we are a venue that makes sure guests of all ages have fun with us whether they are bowling, playing games or enjoying a meal. We do hope that you will give us another shot and if you do, please let us know ahead of time so that we can ensure you have the best experience possible.Best,Bryan ImbergamoKings Dedham

Hi Paul,Thank you so much for your review and joining us again. We appreciate all feedback that is given. Our pool table are adult only and you may have seen children in there because we allow them to play skeeball, shuffleboard and air hockey in our Royal Room where the pool tables are as well. We turn 21+ at 6pm on Saturdays so if you come in later in the day, there won't be any children. We're glad that you enjoyed our food and sincerely apologize if you feel our service was inadequate so we hope that you'll join us again and give us another shot.Thank you again for your review and we hope to see you soon!Best,Bryan ImbergamoKings Dedham

Hello Buttercup,Thank you so much for your review! Making memories is our greatest priority and we are honored that you thought of us to celebrate the holidays with so we thank you. We are definitely not your average bowling alley and take pride in providing a fun atmosphere that the entire family can enjoy. We look forward to seeing you and your husband in our leagues soon! Stop in for some dinner and try our food beforehand if you can!Best,Bryan ImbergamoKings Dedham

Hello Ae01276Thank you for your review as we appreciate all feedback given. I sincerely apologize that both your experiences with us did not shed a good light on our establishment but I assure you that those are not good representations on how we run our venue day to day.If you wouldn't mind contacting me directly at Bryan@kingsbowlamerica.com, I would appreciate the time to go over your experience a bit further. We hope that you will give us another chance especially since we are both part of the Legacy Place family and please let me know when you do plan on stopping by again so that we can ensure the best experience with us possible.Best,Bryan ImbergamoKings Dedham

Hi Michael,Thank you very much for your review! We take pride in not only our guest service but also our food from our all-scratch kitchen and is Phantom Gourmet approved. We're glad you've joined us multiple times whether it's been with family or friends as we provide fun for all ages.Thank you again and we look forward to seeing you soon!Best,Bryan ImbergamoKings Dedham

Hello Mshirikjian,Thank you very much for your review and we're glad you took advantage of our Priority Lane Reservation! We do tend to get quite busy later in the week and making a PLR in advance is usually the best way to go to move to the top of the wait list for bowling after dinner in our Lounge. Although we turn 21+ in the evenings, we allow all underaged guests and families to take their time and finish at their own pace to make sure everyone thoroughly enjoys themselves.We're glad that you seem to visit us often so we look forward to seeing you again soon!Best,Bryan ImbergamoKings Dedham

Hello Moymoy,We're so glad that you had a wonderful experience with us! We take pride in our guest service and strive to treat everyone like a King or Queen when they come into Kings. Thank you as well for your referral, we sincerely appreciate it. Thank you for your review and we look forward to seeing you again soon!Best,Bryan ImbergamoKings Dedham

Hi Todd,Thank you for your review! We take great pride in our guest service so feel free to ask for the same waitress the next time you visit.We look forward to seeing you again.Best,Bryan ImbergamoKings Dedham

Hello Wanderlust19855,Thank you so much for taking the time to write to us regarding your experience at Kings Dedham on Sunday. Anytime a guest takes the time to give us some feedback, is greatly appreciated and never overlooked. I am very sorry for the delay you and your guests had when trying to be seated in the lounge. I will be working with my team to discuss the missteps they created in execution and service so we can avoid ever having that issue again. I truly apologize for this and genuinely appreciate the feedback as we do honestly care so much about our guests visit being a positive and memorable one.I was extremely glad to hear that you enjoyed the Buffalo Wontons and appreciate the feedback on the other menu items, although sorry to hear they were anything but enjoyable. We are very passionate about updating our menu options and take all of our guests feedback in to account as we update our menus.Kings does also offer great bowling discounts throughout the week that are listed on the website as well as free and discount bowling offers available to guests who sign up for our email club. I would be happy to sign you up for this if you like so you can take advantage of the deals we make available to our valued guests. Thank you again, Wanderlust19855 for your valuable feedback and your business and I would like to invite you back to Kings as my personal guest. Please send me your mailing address so I may send you some VIP Rewards Cards for a future visit and please feel free to email me in advance so I can ensure you get the best service imaginable. I will look forward to your reply and return visit and thank you again sincerely for allowing us the opportunity to fix this and for making you a raving fan of Kings! We are listening.Sincerely​,Bryan ImbergamoKings Dedham